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Frequently Asked Questions

Our goal is for every customer to be completely satisfied with their purchase. If that's not the case, please let us know and we'll do our best to resolve the situation with you.

We cannot accept returns of certain items. They will be carefully marked before purchase.

We will work quickly to ship your order as soon as possible. Once your order has been shipped, you will receive an email with more information. Delivery times vary depending on your location.

Our products are manufactured both locally and globally. We carefully select our manufacturing partners to ensure our products are of high quality and fair value.

Shipping costs are calculated based on your location and the items in your order. You will always know the shipping price before you buy.

Contact

Opening Hours:
Mon. to Sat. 08:00h to 18:00h

Contact Methods:
Phone: +55 (31) 97264-0481
Email: coutinhocalcados2023@gmail.com